Position: Field Implementation Specialists
Location: Can sit in any major city within 50 miles from airport; 100% travel
Openings: 10
Duration: Contract (can be on contract up to 3 years with possibility of extension or FTE move)
Job Description:
The Position
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
The Field Implementation Specialist is an entry-level, national position that serves as the primary liaison representative providing post-sales customer support during the installation, implementation, and training of clinical chemistry and immunoassay analyzers/ instruments, such as Cobas Pro and Cobas 8000, at customer sites.
You will be mentored to provide highly visible, self-supervised, self-directed, and extensive onsite advisory customer support. While some job tasks may be performed remotely, this is a field-based, national role which requires 95% travel to client sites, including overnight travel Mon-Fri every week. Additionally, you will need to currently reside within 50 miles from a major, metropolitan airport in the US since relocation benefits are not provided.
The Opportunity
Learns and provides entry-level support as the primary liaison/customer support representative throughout each customer implementation
Validates analyzer installations
Identify training gaps by assessing customers’ organizational structure, analyzers/instruments, workflow, and current knowledge/experience
Develops and delivers training to customers on Roche platforms, processes and expectations, including planning and coordination for implementation
Provides first-level and problem solving of issues that arise for customers during the lifecycle of the solution; refers only the most complex issues to higher levels
Identifies opportunities for new system consumables for clients (i.e. reagents, primary antibodies, bio-markers, software)
This is a field based role
Who You Are
Associate’s degree in Medical Technology, Information Technology, Computer Science, or Clinical Laboratory Sciences AND
3 years previous experience in a clinical laboratory or IT support in a clinical lab environment
Preferences
ASCP certification
Ability and willingness to rapidly gain and apply new knowledge, solutions, and skills for chemistry and IT solutions
Effective customer communication skills (written and verbal), positive attitude, helpful customer interaction, and fostering of strong internal and external customer relationships
Effective time-management, organization, and prioritization skills
Ability to work as a field-based individual contributor with independence and autonomy
For over 16 years, Medasource has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customise our search based upon your company’s unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation Medasource finds the people best-suited for your business. When you work with us, we work with you. That’s the Medasource promise.
Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Benefits & Perks:
Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
JO-2407-148059
...Part-Time Faculty, History Victor Valley College Salary: $72.00 - $79.00 Hourly Job Type: Part-time Job Number: 770934 Location: CA 92395, CA Department: History Closing: Continuous Basic Functions This is a continuous recruitment...
...Wecare Medical Specialty Group is a leading healthcare provider... ...and detail-oriented Remote Medical Coder to join our dynamic team. This... ...Responsibilities: * Coding and Abstraction: Accurately... ...certification required. * Experience: Minimum of 2 years of experience...
...include work in related areas of law enforcement, corrections, security, criminal justice, jail operations, court operations, as well as police, sheriff, and local and federal task force operations. WORK BEHAVIOR STATEMENTS/JOB RESPONSIBILITIES: Deputies will be...
...Must have minimum of 2 yrs experience in specialty Winter Holiday Expectations: MUST work 1 major Holidays of the 2: Christmas Day New Year?s Day AND 1 Minor Holiday: Christmas Eve New Year?s Eve Number of Positions: 12024-77474 PK-102...
...they need to do their best work both in and out of the office. Were looking for an experienced Senior Business Systems Integration Engineer to lead the integration of business systems across URA, with a focus on automation and streamlining business processes...