Job Description

Primary Objective of Position:

• Provide service, order taking and delivery of food and beverages items in the restaurant. Provide friendly, courteous and professional service to guests in the Food & Beverage outlets while maintaining high level of service as per Langham Hospitality Group and Forbes standards.

Responsibilities and Job Duties:

• Responsible for the proper set-up and cleanliness of section throughout shift with attention to details
• Provide explanation of any specials and/orrestaurantpromotionsinacourteousandfriendlymanner
• Responsible for the food order taking by repeating the order to guest/clientsforaccuracy
• Responsible for replenishing beverages such as coffee, waterandotherbeveragesasneeded
• Cooperate closely with other members of the outlet team including servers, porters and kitchen associates
• Responsible for guest satisfaction by resolving complaints to ensure fine dining experience
• Responsible for inputting orders in Point of Sale system and processing checks per hotel standards
• Responsible for side work to include inspecting linen, china, silverware and condiments
• Provide knowledge of the hotel, facilities and local city attractions to respond to guest/clients inquiries
• Must adhere to All State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed

Experience Required:

High School diploma or equivalent preferred

2 years of previous Food & Beverage serving experience required

IL Sanitation License, TIPS and BASSET licenses required

Luxury hotel restaurant experience preferred

Knowledge of Point of Sales system preferred

EOE, Including Veterans/Disabilities

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