Job Description
DESCRIPTION
Are you Ready to Re-Shape the Supply Chain business for our Sellers?
THE BUSINESS
Since 2000, Amazon has made its virtual shelf space available to third-party sellers, enabling them to reach customers, build their brands, and grow their business. Amazon’s Worldwide Selling Partner Services (SPS) is an accelerator for these independent businesses to grow and develop, enabling every brand – from the small business with an idea to the large, multi-national corporation – to thrive and grow into a global selling success. Fulfillment by Amazon (FBA) was foundational to this mission when it launched in 2006. At the time, the process of receiving a customer order, packaging it, dropping it off for delivery, and doing all of this fast was operationally intense. FBA gave sellers the option to outsource order fulfillment, customer service, and handling returns to Amazon so they could spend more time inventing amazing products for customers. Since then, Amazon has launched more services to support sellers’ broader supply chain needs, including now radically simplifying and automating the upstream supply chain journey, starting with manufacturing, through Supply Chain By Amazon (SCA).
SCA will provide sellers an a-la-carte or end-to-end, fully automated set of supply chain services that provides a complete solution to quickly and reliably move products directly from manufacturers to customers around the world. It leverages Amazon’s advanced technology and supply chain capabilities to optimize end-to-end logistics, fulfillment, and transportation on behalf of sellers, simplifying the supply chain journey, while improving in-stock rates, reliability, speed, and cost. SCA will pick up inventory from manufacturing facilities around the world, ship it across borders, handle customs clearance and ground transportation, store inventory in bulk, manage replenishment across Amazon and other sales channels, and deliver directly to customers.
We are in the early days of creating the SCA vision of the future and are looking for bold vision, highly strategic leaders to shape the future of this business.
Key job responsibilities
THE ROLE
As a Principal Technical Program Manager with FBA/SCA, you will lead broad cross-organization efforts from taking existing services that have operated in silo through to building a cohesive product (SCA) that is simple, intuitive and far less complex. You will help clarify ambiguous issues and negotiate effective technical solutions between development, science, product and business teams. You will be responsible for influencing organization's product and technical roadmap and technical architecture and will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery. You will represent difficult trade-off decisions and solutions clearly to leaders up to 3 levels above to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off choices. You will be able to identify when a technical solution requires additional technical guidance. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned.
BASIC QUALIFICATIONS
- 10+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- Advanced customer relationship skills
Job Tags
Full time, Remote job, Worldwide,